The Product Owner represents the customer and acts as
the voice of stakeholders across Wealth Management, Corporate &
Institutional Banking and Digital Banking. The role focuses on credit products
and the full credit value chain from credit request, assessment, scoring,
decisioning, documentation, and implementation to ongoing monitoring and
lifecycle management. The Product Owner ensures that credit-related
capabilities are delivered efficiently, aligned with business needs, regulatory
expectations, and the bank’s risk appetite.
Your next challenge:
- Collect from Business owners and Product Managers and communicate the Credit products vision and strategy to the development team, stakeholders, and other members of the organization. Translate the vision into capabilities or Features.
- Maintain a credit-focused product backlog reflecting business priorities, regulatory requirements, and operational efficiency. Lead PID analysis for credit initiatives, ensuring alignment with risk governance and feasibility constraints. Collaborate with customers, stakeholders, and the development team to define user stories and acceptance criteria.
- Ensure that user stories are clear, concise, and actionable.
- Ensure robust testing of credit features, including scoring logic, approval flows, limit frameworks, and data quality controls.Participate in sprint planning meetings to help the development team understand the prioritized items from the credit product backlog and provide clarifications when needed.
- Engage with stakeholders to gather feedback, understand their needs, and incorporate their input into the credit product backlog. Regularly communicate product updates and progress to stakeholders.
- Actively participate in various Agile ceremonies, such as sprint reviews, retrospectives, and daily stand-ups.
- Collaborate with the development team, Scrum Master, and other stakeholders to plan credit product releases. Define release goals, scope, and schedule, ensuring that customer value is delivered in a timely manner.
- Act as the second line of support by analysing the request, check if it is an incident or an evolution. Give feedback to end-users and monitor the incident until the resolution.
- Continuously monitor and evaluate the product's performance and gather feedback from customers and stakeholders.
- Innovate and tailor our credit products and services to meet the evolving demands and preferences of our clients, in line with the Bank's strategy and target service level.
- Implement and develop a risk scoring system for all products and services, enhancing the first line of defense.