Middle Officer (M/F)

Your next challenge:  

  • The Product Officer will directly report to the Head of Warrant desk. His/her role is to support an existing team of 5 people in its further development of the warrant activity of Belgian warrants. 
  • Being responsible for the entire lifecycle of the products : creation and setup of the financial instruments, collection of clients’ instructions, follow-up of the subscriptions and being able to provide technical explanations.
  • Daily management of the customer activity, answering incoming phone calls and mails from internal and external clients. 
  • Coordination with internal stakeholders.
  • Active follow-up on agenda, inbox and key dates.
  • Providing qualitative commercial assistance in order to create client’s loyalty
  • Being able to contribute to the development of the activity via meetings or calls with new customers or business introducers.
  • Administrative management and follow-up of client files (account openings, transactions, filing, archiving,…). That includes the ability to perform a full AML/KYC analysis on new or existing clients.
  • Being able to understand the process and the technical aspects of the instruments used to perform the activity.
  • Being able to analyze any new idea or new development in terms of employee benefits products 
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