Digital Product Owner – Go to Market (F/M/X, 80-100%)

PURPOSE OF THE ROLE

The product owner plays a crucial role in driving the successful development and enhancement of products & services in area of client lifecycle management, digital client collaboration and internal channels by understanding client and organisational needs, setting priorities, and ensuring the external provider delivers valuable and high-quality products.                                  

KEY ACCOUNTABILITIES

·        Product Vision and Strategy: Define and communicate the product vision and strategy to the team, external provider, and stakeholders. Support PM in roadmap and overall yearly budget definition.

·        Supplier Management: Manages the commercial relationship with software/core banking provider for all aspects related to product (solution design, costs, development timeline) together with the Technology team.

·        Release Management: Ensure successful delivery and roll out of new product functionalities. Define release goals, scope, and schedule, ensuring that customer value is delivered in a timely manner and in the defined budget. Coordinate change management to ensure the anticipated return of investment / adoption.

·        Continuous Product Improvement: Continuously monitor and evaluate the product's performance and gather feedback from customers and stakeholders. Use this information to identify opportunities for improvements.

·        Dependency and Process Management: Identify and mitigate risks and dependencies that may impact product delivery. Develop product TOM and align business processes & architecture with organizational objectives. Ensure processes and operational efficiency.

·        Product Backlog Management: Assess and manage new change request, ensuring that it reflects the needs and priorities of customers and stakeholders. Continuously refine and groom the backlog to ensure it is well-defined, estimated, and ready for development

·        Stakeholder Collaboration: Engage with stakeholders to gather feedback, understand their needs, and incorporate their input into the product backlog. Regularly communicate product updates and progress to stakeholders. Provide business support to the end-users collectively with the Product Owner team.

·        Collaboration and Leadership: Foster collaboration and effective communication among team members, stakeholders, and other product owners. Provide leadership and guidance to team, facilitating their understanding of the product vision.

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